One of our prospects has servers across Europe and in the states too. He wanted to send alerts to the central support group for every server, and also to the local administrator for those servers for which the local admin was responsible. He did not want the administrators in one country to get alerts for servers in another country. Seems reasonable enough.
VitalSigns didn’t have this, but one of our competitors did. Well, we do love challenges. He asked for this feature this morning, and we delivered the same day. We are absolutely customer driven.
Need VitalSigns to do something? Just ask. If we agree that the feature makes sense, we’ll do it. PS- we later added this for BES servers tool
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