Category :Alerts

Posted in : Alerts on by : VitalSigns Comments: 0

At the request of one of our larger customers, we’ve added a new option to the Alert Definitions.   Now you can specify which servers an alert will apply to.  For example, you can define an alert for “West Coast Admins” then check off all the servers that group is responsible for.  If one of those..

Posted in : Alerts on by : VitalSigns Comments: 0

One of our customers, who shall remain nameless, was under some pressure to cut “non-essentials” from his budget. Sound familiar? So he reluctantly cut his monthly “RAPScan” agreement with us. For those who don’t know, RAPScan is a service whereby we install VitalSigns at customer site and the alerts go to us to take care..

Posted in : Alerts, Domino Health on by : VitalSigns Comments: 0

One of our prospects has servers across Europe and in the states too.  He wanted to send alerts to the central support group for every server, and also to the local administrator for those servers for which the local admin was responsible.   He did not want the administrators in one country to get alerts for..

Posted in : Alerts, Overall Health on by : VitalSigns Comments: 0

A number of customers have asked “how can we tell if it is a server problem or a network problem?”  Until now, the answer was you couldn’t.   But now you can.  If you specify an IP address on the Domino server properties box, if the server is not responding, it will ping that address to..

Posted in : Alerts, Overall Health on by : VitalSigns Comments: 0

Based on feedback from a number of customers, we have decided to stop showing servers at “Busy” based on the Server.AvailabilityIndex.   This is a number calculated by the Domino server, and is supposed to range from 0 to 100, with 100 meaning the server is completely available and 0 meaning the server is completely unavailable.  ..

Posted in : Alerts on by : VitalSigns Comments: 0

You can now select the option of being “reminded” for as long as a server is down.

Posted in : Alerts, Mail on by : VitalSigns , Comments: 0
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There is a new feature added to VitalSigns 8.6.4 which allows administrators to get alerts if a specific message in the outbound queue is older than a certain threshold, for example if the message has been sitting there for 15 minutes without being routed.  This feature was added for a customer that sends alerts to..