In light of recent events, we have seen a massive influx of remote workers, resulting in a substantial increase in Support Desk tickets. Support Desk staff have been bombarded with various tickets, making it difficult to keep up with their typical daily tasks. Some say the obvious solution is to add more staff members to reduce the workload of the existing staff. However, when you factor in the cost to hire – recruitment, training, salaries, etc. – you quickly realize adding more people is not the most efficient solution.

We say, equip your Support Desk with PowerScripts so each employee can accomplish more, rather than less. PowerScripts allows each employee to accomplish more – almost immediately. PowerScripts allows any authorized user to harness the capabilities of PowerShell to identify, mitigate, address, and even prevent issues in Office 365.

Join our 15 minute Express Webinar on Tuesday, April 28th at 12 pm EDT / 9 am PDT to see how you can use PowerScripts to:

• Configure and enable remote workers
• Identify and remediate compromised mailboxes
• Fulfill Support Requests quickly and effectively


REGISTER NOW!

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What are PowerScripts?

PowerScripts is a feature within VitalSigns that allows for the controlled execution of Microsoft PowerShell scripts and commands. PowerScripts provide a secure wrapper around PowerShell scripts that run against of a specific thing (a Team a User, a Mailbox, a folder, etc.) or against selected things (a group of mailboxes, for example). PowerScripts are executed using stored credentials– which the user cannot see– and create an audit trail so you will know who did what, when and to what. PowerScripts can also be scheduled to run on a recurrent basis to proactively identify or prevent problems.

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