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 +++++++++++++++++ | .. | How does it monitor...BlackBerry Devices?
see also: BES Server Monitoring, BES User Monitoring, the Business Case for BlackBerry monitoring
- VitalSigns sends a test message to a BlackBerry Device on a schedule you set (typically every 5 minutes). Note you need a dedicated device for this; grab an old one out of the drawer and set it in the window somewhere with good coverage.
- VitalSigns looks for a “Delivery Confirmation” from RIM; one for each unique subject line sent out.
- This technique Absolutely Guarantees that BES is running; the entire end-to-end process is tested. (Of course, a BES thread could still be hung on a particular mailbox even if the test message flows through, but that's a user problem not an overall system problem)
- Tracks and Graphs Delivery Time
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