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 +++++++++++++++++ | .. | How does it monitor...BlackBerry Enterprise Servers?
see also: BES User Monitoring, BES Device Monitoring, the Business Case for BlackBerry monitoring
Key Points
- Uses SNMP to query the BES Server, so nothing installed on the BES server
- Verifies that BES Services are running
- Verifies that the server is connected to the Service Provider (SRP)
- Monitors Pending, Expired, Filtered, Sent, and Received Messages
- Can 'ping' specific test devices to verify end-to-end connectivity
- Maintenance Windows are supported
- Also monitors devices and users, see links above
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Overview
BlackBerry Enterprise Servers are especially critical because the typical end user tends to be a high-strung executive. Downtime is simply not acceptable.
Figure 1: Pending Mail Overview as seen in a browser client
Advanced BlackBerry Scanning
Click the test button when configuring your BES server for monitoring to verify connectivity and get current status, as shown below:
Note: The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of and trademarks or registered trademarks of Research In Motion Limited.
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