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 +++++++++++++++++ | .. | How does it monitor... BlackBerry Users?
see also: BES Server Monitoring, BES Device Monitoring, the Business Case for BlackBerry monitoring
Key Points
- Uses SNMP to query the BES Server, then extracts user statistics
- Monitors Pending and Expired Messages for the specific user
- Alerts can be triggered on lost contact, configuration errors, and message count
- Inherits the Maintenance Windows of the server
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Overview
BlackBerry Users are especially critical because the typical end user tends to be a high-strung executive. Downtime is simply not acceptable. You want to know before they do if their BlackBerry device has a problem.
Status of users on the Status Tab
 Note: All data is fictional - that's not his real PIN
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